Ask

Ask on the desk

Ask Arcus is a panel in Investigate and Live Call.

5 min read

What it is for

Questions about this incident: transcript, notes, ticket, local code, Slack search you can already see. You approve anything that leaves the machine (posts, File bug create, customer send).

  • TSE chips: Transcript, Use notes, stills, @slack, cite ticket, File bug pack
  • MCP tools are connected in Settings → Tools & MCP
  • During Live Call, transcript chip includes finals only

Next

What Ask can use
Sources that exist on the desk when you connect them.
Prompt tips
Incident + what you need back. No fake customer logos.
Credits and usage
Plan & Usage in the desktop Settings, not a website meter.