Settings

Notifications

macOS banners and case alerts. Dev builds may show as Electron.

6 min read

Where

Settings → Workspace & Privacy → Case notifications. Modes: Force (sticky + OS until dismissed), Normal (toast auto-dismiss, optional OS), Off (lists still refresh).

macOS banners

Packaged Arcus: System Settings → Notifications → Arcus. Enable banners. Focus / Do Not Disturb hides them. Use Send test in Settings. Org/SLA alerts need you signed in. Unpackaged Electron may banner with title Arcus while the Privacy row is named Electron.

Next

Settings
Desktop Settings: Integrations, Security, Indexing, Tools & MCP.